You may need to update the settings on email apps you use to access your University email account after you've set up MFA. Look out for a thin notification banner at the top of the application window that asks you to sign in – it's easy to miss! The next time you use the Teams desktop app, make sure you're signed in. The message will include a number that you'll need to enter in the app: You'll be asked to open Microsoft Authenticator and approve the request to sign in. Log in to your Microsoft account or application. If you delete the app, you may be locked out of your account until it can be reset, unless you have set up another authentication method. The next time you log in to a University system, including your University email account, you may need to use it to generate either a notification or a one-time password code (depending on which you chose in the set-up) to verify your identity.

Make sure you keep the Microsoft Authenticator app set up on your phone.

Please skip this, as it isn't supported at present. You may see a message asking if you want to enable signing in without a password. Follow the instructions on screen, using your mobile device to scan the QR code displayed on your browser.

Sign into outlook with qr code